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Located beachfront, The Donna Portals Hotel features an outdoor pool and a spa center. Free WiFi is available. All rooms are air-conditioned and come with satellite TV and a private bathroom. The elegant rooms were designed by Marcel Wanders. A packing and unpacking service is available. The Donna Portals offers certified butler service. The hotel’s spa has 4 different treatment rooms and is heated with geothermal energy. There is also an on-site gym open 24-hours, and a personal trainer available, offering activities such as yoga, pilates, stretching and zumba. The hotel also provides sleep hygiene counseling services and aromatherapy. Guests can enjoy one of the 3 bars: Eden Bar, Wellness Bar, Champagne Bar; and savor a meal at The Merchants Restaurant, which serves local food. You will also find a selection of dining options within a 5-minute walk of the hotel. Staff at the 24-hour reception can help with car hire, yacht hire and golfing. Portals Port is a 15-minute walk away. Guests benefit from a concierge service at disposal. The nearest airport is Palma de Mallorca Airport, 12 mi from the accommodations.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Buffet

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 king bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.5
Value for money
8.0
Location
9.4
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Cathy
    United States of America United States of America
    The staff was amazing! The food was fresh and fabulous. The rooms were beautiful and the bed was very comfortable. We were especially thankful to be given water as needed. We loved our stay and hope to return! Thank you!
  • Mcgrath
    Ireland Ireland
    My upgrade was beautiful panoramic view. I would sleep with the door open every night and hear the waves crash really special trip.
  • Idayne
    United States of America United States of America
    Everything, location the view and the hotel visuals are beautiful & spotlessly clean I greatly appreciate the staff who made the stay incredibly perfect for me, thank you ❤️

Hotel area info

Restaurants
1 Restaurant On Site

  • Astir
    • Cuisine
      Mediterranean • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern

Amenities of The Donna Portals
Great facilities! Review score, 9.2

Most popular amenities
  • Outdoor swimming pool
  • Spa
  • Free WiFi
  • Private Parking
  • Beachfront
  • Airport shuttle (free)
  • Fitness center
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Live music/Performance
  • Temporary art galleries
  • Beach
  • Snorkeling
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPad
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and charges may apply.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Shallow end
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Turkish/Steam Bath
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Russian

House rules

The Donna Portals takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash The Donna Portals accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the full amount of the reservation must be paid in upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

DRESS CODE: Mandatory long pants and closed shoes in all restaurants.

The breakfast is a la carte

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: B56711252

FAQs about The Donna Portals

  • Guests staying at The Donna Portals can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Buffet

  • The Donna Portals has 1 restaurant:

    • Astir

  • The Donna Portals offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Snorkeling
    • Golf course (within 2 miles)
    • Beachfront
    • Body treatments
    • Public Bath
    • Beauty services
    • Temporary art galleries
    • Spa lounge/Relaxation area
    • Beach
    • Bicycle rental
    • Live music/Performance
    • Spa facilities
    • Swimming pool
    • Facial treatments
    • Fitness

  • The nearest beach is 150 feet from The Donna Portals. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Donna Portals include:

    • Double
    • Suite

  • The prices at The Donna Portals may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Donna Portals is 1,150 feet from the center of Portals Nous. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at The Donna Portals is from 3:00 PM, and check-out is until 12:00 PM.